Shipping policy
Last Updated: October 19, 2026
This Shipping Policy applies to orders placed through https://www.ifeeon.com. “Business days” means Monday through Friday, excluding U.S. federal holidays, unless otherwise stated.
1. Shipping Destinations
The United States is our primary market. Shipping availability to any destination depends on the address entered at checkout, product availability, applicable restrictions, and available delivery services. If a destination cannot be selected or no shipping option is displayed at checkout, we cannot ship that order to the destination at that time.
2. Free Shipping
Ifeeon offers free standard shipping on all orders. The standard shipping charge for an eligible order is $0.00 USD. We do not charge a separate standard handling fee. Any applicable taxes or other charges required by law will be displayed at checkout where applicable.
3. Order Processing
Our standard order processing time is 1–3 business days after successful order placement and payment confirmation. Processing may take longer during public holidays, promotions, unusually high order volume, payment or address reviews, or inventory issues. Customer support hours are separate from order processing hours.
4. Estimated Delivery
For orders where the stated estimates apply:
• Order processing: 1–3 business days
• Transit time: 6–9 business days
• Estimated total delivery: 7–12 business days
Delivery timeframes are estimates, not guaranteed delivery dates. Actual delivery may be affected by carrier operations, weather, holidays, incorrect address information, customs procedures where applicable, or other circumstances beyond our reasonable control. Where different delivery estimates apply to a destination, the information shown at checkout will govern that order.
5. Order Confirmation and Tracking
An order confirmation is normally sent to the email address provided at checkout. Confirmation means that we received the order; it does not mean the order has shipped. Tracking information will be provided when available after the package is handed to the carrier. Tracking updates may take time to appear.
6. Shipping Address
Customers are responsible for providing complete and accurate shipping information. Contact info@Ifeeon.com as soon as possible if an address needs correction. Changes cannot be guaranteed after processing has begun or the order has shipped.
7. Delayed, Lost, or Missing Packages
If your order has not arrived after the estimated delivery period, contact us with your order number and tracking information. If tracking shows delivery but you cannot locate the package, check the delivery address and likely delivery locations and contact the carrier where appropriate, then contact us if the package remains missing. A delivered tracking status does not automatically prevent us from reviewing a qualifying delivery issue.
8. Damaged, Defective, Incorrect, or Missing Items
Inspect your order promptly. If an item is damaged, defective, incorrect, or missing, contact info@Ifeeon.com as soon as possible and provide your order number, a description, and photographs where applicable. We will review the circumstances and provide an appropriate resolution under our policies and applicable law.
9. International Orders
If international shipping is available for your destination, delivery times and shipping options may vary. Shipments may be subject to customs clearance, import duties, taxes, or other charges. Unless checkout expressly indicates that such charges are included or collected, additional charges may be payable by the customer. Customs processing may delay delivery.
10. Returns and Shipping
Eligible standard returns must generally be requested within 30 days after delivery. Customers are generally responsible for return shipping costs for non-quality-related returns. For confirmed damaged, defective, incorrect, or materially different items, we will cover reasonable return shipping costs where a return is required, or provide another appropriate resolution. Please see our Return & Refund Policy.
11. Contact
Ifeeon
Email: info@ifeeon.com
Phone: +1 229-214-8815
Address: 1061 Inverness Dr, Greensboro, GA 30642, United States
Support Hours: Monday–Saturday, 9:00 AM–5:00 PM Eastern Time (ET); Sunday closed.
We generally respond within 1–2 business days.
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